Being a good leader means nothing without having someone to lead. You’ve gone through the hiring process and feel you now have the makings of a dynamite team. The building process doesn’t stop once they are hired. Proper employee management is one thing small business owners can do to help manage their business more effectively.
Here are 6 tips for effective employee management:
If you train properly and set standards from the get-go, you will have fewer employee production issues. When you have the ability to hire more employees, the veterans will be training them and any bad habits would be passed on. By providing your team with the tools they need to succeed, you are setting yourself up for success.
Be the Example
Do not be a do-as-I-say-not-as-I-do leader. Leading by example will help boost team morale. They will know you are working just as hard as they are, if not more, and that you would not ask anything of them that you wouldn’t do (or haven’t done) yourself. This will also help to maintain standards because they know either you, or the supervisor you put in place, will be watching everything.
Communication is Key
Clear communication is a main ingredient in the employer-employee relationship. Not only about job duties and what is expected, but also what will and will not be acceptable. Eliminate the “I thought you said…” or “I thought you meant…” excuses for failure.
Pass the Tasks Around
You can not be a one man show. This is why you hired employees. Identify what you as the boss must do and what your employees will be responsible for. Create job descriptions, including for yourself, so everyone is aware of what they are expected to do. Know everyone’s strengths and weaknesses so you may delegate odd tasks to the correct people.
Trust the Team
Resist the urge to micromanage. Once a task has been assigned, build your team members’ confidence by showing you trust them to complete it properly. This will take more stress off of you and help establish accountability within the ranks.
Have a clear reward and punishment system in place to help maintain performance accountability. There is a difference between doing the job required and going above and beyond. You should reward those who work above your expectations. Learn what drives each employee to do better. Is it monetary compensation? Verbal praise? An award such as employee of the month? Each person will feel rewarded in a different way. Consequences must also be established for job duties not performed and deadlines not met. Reward and punishment lines must be drawn clearly. Keep an employee file on each team member and document everything.
Your business is only as strong as its weakest link. Managing your employees effectively will allow you to recognize kinks early in the process and address them accordingly.