Business Development Representative

We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

About TouchSuite:  

  • Great culture with a fast paced, collaborative environment where everyone shares a passion to win 

  • Leader in payment processing for over 20 years servicing over 50k business owners nationwide and globally  

  • Listed on Inc 500 Fastest Growing Companies in America 

  • Low to high-risk payment processing specialists in a variety of industries  



The Business Development Representatives at TouchSuite are responsible for expanding our company customer base by cold calling and contacting marketing qualified leads to identify prospects and initiate the first connection. The goal is to qualify merchants, receive payment processing statements and fill the pipeline for the Account Executive sales teammates to close. The ideal candidate is a self-motivated hustler, hungry for customer acquisition, passionate about contributing to top-line revenue growth and a competitive individual who enjoys speaking with people on the phone. 



  • Consistently achieve Key Performance Indicators (KPI’s) 

  • Establish rapport, build trust, and generate qualified leads  

  • Use prospecting strategies to lead initial outreach to prospects 

  • Proactively research and contact prospects via cold calls, emails, and social platforms such as LinkedIn  

  • Qualify leads from marketing campaigns and self-generated leads 

  • Identify the needs and challenges of prospective customers in targeted verticals 

  • Think strategically to create and deliver value solutions to potential clients understanding trends / best practices 

  • Determine the prospects interest in our services 

  • Obtain payment processing statements and hit monthly targets 

  • Track progress and results in our CRM system  

  • Collaborate with and learn from industry leaders who are dedicated to your success 

  • Solicit referrals from your network and customer base 


Required Qualifications: 

  • Bachelor’s degree or equivalent  

  • 1-2 years’ experience selling a product or service preferred 


Skills and Abilities:  

  • Excellent communication skills – phone, written and listening 

  • Ability to use LinkedIn, HubSpot, ZoomInfo and virtual meeting platforms 

  • Passion for meeting new people and helping businesses grow  

  • Unrelenting drive to understand and meet prospective customer needs  

  • Self-Starter who has a desire to learn, grow and excel  

  • Results driven, innovative, resilient with a desire to win  

  • Interest in becoming a payment processing industry expert 

  • Strong interpersonal skills and ability to engage the customer 

  • Ability to multi-task, organize and prioritize work 

  • High level attention to detail 



  • Flex PTO including 15 days of PTO, 7 holidays and 3 flex days per year 

  • Great culture, awesome people. We have a fun, collaborative work environment  

  • Beautiful office voted #2 coolest office by South Florida Business Journal complete with a Zen Garden and indoor basketball court and ping pong table 

  • Matching 401k 

  • Health Insurance 

  • Employee stock options  

  • Excellent leadership team 

  • Bonus / Commissions  

  • Casual dress attire