Frequently Asked

Got Questions? We've Got Answers.

Everything you need to know about TouchSuite pricing, equipment, and how we work with merchants.

Commonly referred to as "Interchange," these fees are set by the card brands and issuing banks. They consist of rates and fees based on card type, industry, and transaction volume. These standardized, non-negotiable fees are charged by every processing company in the industry.

No. Our merchants are never locked into a contract. If you need to cancel for any reason, you can do so anytime — month-to-month, no cancellation fees, no surprises.

On average, merchants save $400 or more per month. TouchSuite has no processing markup — so the more you process, the more you save.

Most merchants are approved within 24-48 hours. Once approved, you can begin processing the same day. Our team works quickly to get you up and running without delays.

All major credit and debit cards (Visa, Mastercard, Amex, Discover), contactless/NFC, Apple Pay, Google Pay, ACH/eCheck, and more. TouchSuite supports virtually every payment type your customers want to use.

Yes. Qualifying merchants receive free payment terminals and/or POS hardware. There's no upfront cost and no hidden hardware fees. Ask your representative for details on which equipment is available for your business type.

The Cash Discount Program allows you to pass the cost of card processing to card-paying customers while rewarding cash customers — effectively eliminating your processing fees. It's fully compliant with Visa, Mastercard, and Discover program rules.

Our US-based support team is available with priority support. Call 800-793-3250 or email info@touchsuite.com. We're always here when you need us.

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