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Today, the Internet and POS systems make it possible for individuals to complete tasks much easier and much quicker. Instead of having to drive to a salon or call to make an appointment, individuals can simply go online and book their own appointments. Online booking through POS systems is not only beneficial for customers, but it can also be extremely financially beneficial for businesses.
Online booking can financially benefit your business by allowing customers to commit to attending in advance. Most individuals feel that it is easier to dismiss a commitment when they haven’t really committed to anything. They are more prone to missing out on appointments and not feeling guilty if they have not actually committed to attending. But, with online booking, advanced signups and appointments are encouraged. This means that customers will be less likely to cancel, and your business will gain that revenue.
Another benefit from online booking is that cancellations can be automatically filled from your waitlist. So, if a customer happens to cancel, your POS system can fill in the empty slots from other customers on your waitlist. So, your business will not lose any money from a cancellation. Instead, they will be able to maximize their profits by reducing cancellations. Also, POS systems allow your business to apply late cancellation fees. You can administer these fees to those customers who are constantly not showing up or cancelling at the last minute. This is another way that online booking can financially benefit your business.
In addition, online booking through POS systems can allow for payments to be collected during signups. This will ensure that your customers show up for their appointments and that you still get your payments. Also, POS systems in salons allow in-store payments to go quicker by having customer’s credit cards on file. If your credit card is on file, then customers can schedule appointments and pay for them online. This will ultimately make your salon experience more enjoyable, easier and faster. Since, online booking occurs in real time, you don’t have to worry about missing an appointment, because all appointments that are scheduled online automatically will appear on your system’s schedule. In the end, POS systems that offer online booking will help you save time and ultimately secure revenue painlessly and consistently so that you can focus more on your customers.