Payments and POS for your new Jacksonville bar or brewery
Before opening night you will need a merchant account, a POS that handles tabs and tips, and a plan for busy hours. Here is what to sort out, what to have ready, and what to ask any processor before you sign.
Talk to TouchSuite Book a callWhat to get right
Tabs that open fast and close cleanly
Bar service runs on tabs. Your POS should let a bartender start a tab with a card, keep adding rounds, transfer it between the bar and a table, and close it out with a tip at the end of the night. Ask how pre-authorizations work, what happens to tabs guests walk away from, and how your staff will find and close them at last call. Clean tab handling cuts down on disputes and end-of-night mistakes.
Tips, tip pooling, and payouts your staff can trust
Bartenders and servers care about tips being recorded correctly. Look for tip adjustment after the card is run, clear tip reports by employee and shift, and support for whatever tip-pooling arrangement you choose. Check with an employment advisor on how tips must be handled and reported, then make sure the POS reports give you what you need.
A menu that matches how you actually sell
A brewery taproom may pour flights, pints, and seasonal releases, and sell crowlers, growlers, cans to go, and merchandise. A bar may run happy hour pricing, specials, and food. Your POS should handle modifiers, scheduled price changes, inventory counts for packaged beer and merch, and separate reporting so you can see what each category earns. If you sell online, for pickup, or ship merchandise, plan for e-commerce from the start. TouchSuite ERP, CRM, and e-commerce integrations are included at no monthly fee with a TouchSuite merchant account.
Hardware that holds up during the rush
Plan for enough stations behind the bar, handheld or tableside devices if you have a patio or beer garden, and a card reader at any to-go or merch counter. Ask whether the system keeps taking cards if the internet drops, and how quickly you can get help on a Friday night. Qualifying merchants receive free terminals and POS hardware, with no upfront cost.
How it works
- Get your business paperwork in order. Before you apply for a merchant account, have your business entity formed, your EIN from the IRS, a business bank account, and a government-issued ID for each owner. Your liquor licensing runs on its own track through state and local authorities, so check with the State of Florida and the City of Jacksonville and Duval County offices on what you need and how long it takes. Start that early, since it often sets your opening date.
- Review pricing and plan your setup. If you already run another location or a mobile bar, send us your most recent processing statement and we will show you, line by line, what you are paying and beat it, or tell you honestly that we cannot. New owners can review interchange-plus pricing, where you pay the card networks' actual cost plus a fixed margin, or a cash discount program if you want to eliminate processing cost. Then map out your stations, menu, and staff roles.
- Apply and get approved. Submit your application with your business and owner details, bank account information, and a description of how you sell, including expected volume and any online or to-go sales. Being clear up front about tabs, events, and pre-sales helps the review go smoothly.
- Set up, train, and test before opening. Most merchants are processing within 24 to 48 hours of approval. Use the time before opening to load your menu, set happy hour and tab rules, add staff logins, and run test transactions, including opening and closing tabs, splitting checks, and adjusting tips. A soft opening or friends-and-family night is a good way to find problems before the doors fully open.
Questions to ask a processor
How does your system handle bar tabs and pre-authorizations?
Ask exactly how a tab is opened with a card, how long it can stay open, what happens if the final total is higher than the original hold, and how unclosed tabs are handled at the end of the night. These details affect disputes and how fast your bartenders can work. Have the processor walk you through it on the actual device.
Am I locked into a contract?
Read the agreement for the term length and any fees to leave. TouchSuite accounts are month-to-month, and you can cancel anytime with no fees. Whoever you talk to, get the terms in writing before you sign.
How is my pricing structured, and will I be able to read my statement?
Ask the processor to explain every line you will see on your statement. With interchange-plus pricing, you pay the card networks' actual cost plus a fixed margin, which makes the statement easier to follow. If you are considering a cash discount program, ask how it is shown to guests and what you need to post or disclose.
What happens if my internet goes down during a busy night?
Ask whether the POS can keep taking cards offline, how those transactions are stored and sent later, and what the risks are. Also ask what support hours look like, since bars do most of their business on nights and weekends.
Will the POS work with the other tools I use?
If you track inventory, run a mug club or loyalty program, sell merchandise online, or use accounting software, ask how the POS connects to each. With a TouchSuite merchant account, our ERP, CRM, and e-commerce integrations are included at no monthly fee.
How soon can I start taking payments?
It depends on how complete your application is and when your other licensing is finished. Most TouchSuite merchants are processing within 24 to 48 hours of approval, so apply with enough lead time to set up and test the system before opening.
Get your Jacksonville bar or brewery ready to take payments
Tell us about your space, your menu, and how you plan to serve. We will help you plan your POS setup, explain your pricing options in plain terms, and walk you through the application so you are ready before opening night.
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TouchSuite · 800-793-3250 · Month-to-month, cancel anytime, no fees.