Partnerships TouchSuite Connect Salesforce CRM
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TouchSuite Connect for Salesforce CRM

Salesforce is where deals close — but payments still happen somewhere else. TouchSuite Connect bridges Salesforce and TouchSuite so that a closed-won opportunity automatically triggers an invoice and payment capture, and payment status flows back into the CRM without any manual work.

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What Gets Connected

TouchSuite PaymentsCards, ACH, digital wallets
TouchSuite Connect™Integration middleware
Salesforce CRMSales Cloud · Opportunities · Accounts
The Problem
Salesforce Closes Deals — But Payments Still Live Somewhere Else
Your sales team closes deals in Salesforce. But getting from a closed-won opportunity to a captured payment involves email chains, manual invoice creation, and payment tracking in spreadsheets. None of it lives in Salesforce, and none of it is automatic.

Manual Invoice Creation

Closed-won opportunities don't automatically generate invoices — finance has to manually create them in a separate system after the sale closes.

Payment Status Invisible in CRM

Sales reps have no visibility into whether a closed deal has actually been paid — they're calling customers about renewals when invoices are still outstanding.

AR Lives in a Silo

Accounts receivable data sits in a finance system that doesn't talk to Salesforce — creating duplicate customer records and conflicting account info.

No Automated AR Follow-Up

Overdue invoices don't trigger any automated follow-up workflow in Salesforce — collections is entirely manual and inconsistent.

The Solution
TouchSuite Connect Turns Salesforce Deals into Payments Automatically
TouchSuite Connect bridges Salesforce CRM and TouchSuite — so your sales pipeline flows directly into payment capture, and payment status flows back into Salesforce. Sales reps see payment status. Finance sees the CRM data. Everyone's working from the same record.
  • Closed-Won → Invoice → Payment Capture

    When a Salesforce opportunity moves to closed-won, TouchSuite Connect automatically generates an invoice and triggers payment capture in TouchSuite — zero manual steps.

  • Payment Status Back in Salesforce

    When TouchSuite captures or declines a payment, the status updates immediately on the Salesforce opportunity and account record — full visibility for sales and finance.

  • Invoice from Opportunity

    TouchSuite Connect uses Salesforce opportunity data (amount, products, account) to generate a TouchSuite Payment Hub invoice — no rekeying, no errors.

  • AR Automation with CRM Context

    Overdue payment events can trigger Salesforce tasks, alerts, or workflows automatically — keeping collections visible and consistent in the CRM your team already uses.

Key Capabilities
Built for Sales and Finance Alignment in Salesforce

CRM-Linked Payment Capture

Salesforce opportunities and accounts drive payment workflows in TouchSuite — deal closed means invoice generated and payment triggered, automatically.

Invoice from Opportunity

TouchSuite Payment Hub generates invoices directly from Salesforce opportunity data — amount, line items, contact — no duplicate data entry required.

Closed-Won → Payment Triggered

Stage change to "Closed Won" triggers an automated payment request in TouchSuite — your sales workflow becomes your payment workflow.

Customer Self-Service Portal

Customers can view and pay invoices online — with payment status syncing back to the Salesforce account record in real time.

How It Works
Three Steps from Closed-Won to Captured Payment
1

Connect TouchSuite to TouchSuite Connect

TouchSuite is configured as the payment processor — TouchSuite Connect connects to Salesforce via REST API with standard OAuth, no custom Apex needed.

2

Map Salesforce Opportunity Stages

Our integration team maps your Salesforce opportunity stages, account fields, and product line items to TouchSuite payment triggers and invoice generation rules.

3

Deals Close → Payments Flow Automatically

Closed-won → invoice generated → payment captured → status updates in Salesforce. Sales reps see payment confirmation without leaving the CRM.

Pricing
Simple, Transparent Pricing

TouchSuite Connect

$0/mo
$0/mo · $0 upfront · Included with TouchSuite account

TouchSuite Processing

Interchange-Plus
Actual card cost + small fixed margin · No surprises

Both platforms include onboarding, dedicated support, and integration assistance. Both options come with a $0/mo & $0 upfront — requires active TouchSuite merchant account.

Get a Custom Quote
$0/mo & $0 upfront — requires active TouchSuite merchant account