In today's digital age, social media has become an indispensable tool for businesses across all industries, including the construction sector. With the right approach, construction companies can leverage these platforms to build brand awareness, engage with potential customers, and ultimately drive more business. Whether you're just starting out or looking to revamp your social media strategy, this article will provide you with seven essential tips to help you gain more followers and boost online presence.
Tip 1: Consistency is Key
Maintaining a consistent posting schedule is crucial for building an engaged audience. Aim to post at least 3-5 times per week on platforms like Facebook and even more frequently on Twitter. Consistent posting not only keeps your brand top-of-mind but also ensures that your content doesn't get buried in your followers' newsfeeds.
Consistency also extends to the tone and voice of your posts. Establishing a distinct brand personality can help your construction company stand out and resonate with your target audience. Whether you opt for a more professional or a more lighthearted and humorous approach, maintain that tone across all your social media channels to create a cohesive brand experience.
Tip 2: Choose Your Platforms Wisely
While it's tempting to have a presence on every social media platform, it's better to focus your efforts on one or two platforms initially. Attempting to manage too many accounts can quickly become overwhelming and lead to inconsistent posting. Start with the platforms where your target audience is most active, and gradually expand your presence as you become more comfortable with social media management.
To determine the best platforms for your construction business, consider conducting market research or analyzing the social media presence of your competitors. Platforms like Facebook and Instagram may be ideal for showcasing visuals of your work and connecting with homeowners, while LinkedIn could be a better fit for reaching potential commercial clients and networking with industry professionals.
Tip 3: Diversify Your Content
To keep your audience engaged, it's essential to mix up the content you share. While self-promotional posts are important, they should account for no more than 50% of your content. The remaining posts can include industry news, inspirational stories, humorous anecdotes, or any other content that resonates with your target audience.
Diversifying your content not only keeps your feed interesting but also helps you cater to different segments of your audience. For instance, you could share project updates and company milestones for current and prospective customers, industry trends and best practices for fellow professionals, and behind-the-scenes glimpses or employee spotlights to showcase your company culture.
Tip 4: Showcase Your Work with Before and After Photos
As a construction company, one of the most powerful ways to showcase your skills is through before and after photos of your projects. With permission from property owners, share these visuals to demonstrate the quality of your work and the transformations you can achieve. These posts can be incredibly compelling and may even inspire potential customers to share them within their own social circles.
When sharing before and after photos, be sure to provide context and details about the project. Highlight the challenges you faced, the solutions you implemented, and the unique features or techniques used. This additional information not only adds value to your posts but also showcases your expertise and attention to detail.
Tip 5: Encourage Employee, Friend, and Customer Participation
Building a strong following from the outset can be challenging, but you can kickstart your efforts by encouraging your employees, friends, and existing customers to follow your social media accounts. While you shouldn't be overly aggressive in your promotion, letting people know about your presence on these platforms is essential for attracting initial followers and likes.
Encourage your employees to share and engage with your content, as well as invite their own connections to follow your accounts. You could also incentivize customer participation by running contests or offering exclusive discounts or behind-the-scenes access to those who follow and engage with your social media channels.
Tip 6: Engage with Comments and Reviews
Social media platforms provide an excellent opportunity for direct interaction with your audience. Be sure to respond to both positive and negative comments and reviews on your business pages. Thanking satisfied customers for their kind words and addressing concerns raised by dissatisfied customers demonstrates your commitment to customer service and can go a long way in building trust and loyalty.
When responding to negative feedback, remain professional and avoid getting defensive. Acknowledge the customer's concerns, apologize if necessary, and offer to resolve the issue privately. This approach not only shows your willingness to address problems but also demonstrates transparency, which can enhance your company's reputation.
Tip 7: Share How-To Videos
While some might think that sharing behind-the-scenes how-to videos could inspire viewers to attempt DIY projects instead of hiring a professional, the opposite is often true. Most people who watch these videos will recognize the complexity involved and appreciate the skill required, ultimately reinforcing the value of your services. By providing this type of content, you can position your company as a knowledgeable and trustworthy resource in the industry.
In addition to showcasing your expertise, how-to videos can also serve as valuable educational resources for your audience. Consider creating video series that cover topics like home renovation tips, construction best practices, or even DIY projects for those with basic skills. Not only will this type of content engage your audience, but it can also establish your brand as an authority in the construction field.
Implementing these seven tips can help you build a strong and engaged following on social media, which can translate into increased brand awareness, trust, and ultimately, more business for your construction company. However, it's important to remember that social media success is an ongoing process that requires consistent effort and adaptation.
To streamline your social media management and maximize your online presence, consider leveraging tools like TouchSuite. This powerful platform offers a range of features, including content scheduling, analytics tracking, and customer relationship management, all designed to help businesses effectively manage their social media efforts and drive tangible results.
By combining a strategic social media approach with the right tools and resources, you can position your construction business for success in the digital landscape, attracting more followers, engaging with your audience, and ultimately generating more leads and revenue.
Author
Writing for Touchsuite, Jonathan Bomser, is a technology and marketing expert with over 30 years of industry experience. He is a businessman, writer, artist and musician. He has vast knowledge of finance, business and technology. Jonathan is currently founding, investing and board advising in several early stage and start up companies. Jonathan has been involved in Technology, Media, Marketing and Advertising for a multitude of Fortune 500 companies for over 30 years.He has served as a strategic, creative and marketing executive and consultant for both parent companies and subsidiaries at AOL, The National Football League, The Walt Disney Company, NBC, MTV, Viacom, Time Warner, USA Today, Alliance Entertainment, WPP, Penguin USA, along with numerous other established companies, start-up ventures and reorganizations.Jonathan was the CEO and Founder of BigLinker.com, which was acquired by Ziff Davis (Nasdaq: ZD) in 2021, CEO and Founder of TownTarget.com from 2013-2015 which was acquired by Touchsuite/American Bancard in 2015 and previously Bomser Payan Interactive Agency from 2008-2012 which was acquired by Big Step Interactive/Digital Marketing Associates. Jonathan was the key developer for the technology used to power many of their successful digital campaigns. Clients included national brands such as Adidas, PNC Bank, Massage Envy, European Wax Center and others.Jonathan has also helped manage the technology initiatives, creative strategies and business development for AIM Pages.com, AOL’s Social Network. Since May 2006, Jonathan has also been consulting for technology, marketing, sales and creative strategies for Veoh.com, BigString.com, Vuguru.com and others. Before consulting for these major companies, Jonathan was a principal in En Pea Productions,Inc. which was a television production company focused on reality television, commercials and music videos. Jonathan is also the former Board Member, CEO and President of WoozyFly.Inc. Trading on under the symbol WZFY.Jonathan's current projects at AccountSend.com, VocalChimp.com and CoolValidator.com
Touchsuite is located in Boca Raton, FL and is a payment processing and point of sale company that specializes in merchant accounts, point of sale systems, Grubbrr self-ordering kiosks.
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