Account Executive – Merchant Services

The AE Merchant Services will provide expertise and a clear understanding of characteristics of high-quality merchant services prospects in order to develop, acquire, and service relationships. The ideal candidate will maintain a high level of awareness and understanding of existing and new payment processing technologies as well as industry, Bank, and client changes and trends.


About TouchSuite:  

  • Great culture with a fast paced, collaborative environment where everyone shares a passion to win 

  • Leader in payment processing for over 20 years servicing over 50k business owners nationwide and globally  

  • Listed on Inc 500 Fastest Growing Companies in America 

  • Low to high-risk payment processing specialists in a variety of industries  



The Account Executives (AE’s) at TouchSuite are responsible for presenting proposals and closing new business merchant accounts. AE’s will receive sales qualified leads and connect with C-level management / business owners to gain their trust in our suite of card processing services. Successful representatives will understand individual needs and recommend services that maximize value. The ideal candidate is a self-motivated, high-energy hustler, hungry for customer acquisition, passionate about contributing to top-line revenue growth and a competitive individual who enjoys speaking with people on the phone. 



  • Consistently achieve workday profile Key Performance Indicators (KPI’s) 

  • Establish rapport, build trust, and close new business deals 

  • Identify the needs and challenges of prospective customers in targeted verticals 

  • Educate business owners on our solutions so they can save money, streamline operations, and accelerate revenue growth 

  • Think strategically to create and deliver value solutions to potential clients understanding trends / best practices 

  • Manage the sales cycle from receipt of payment processing statement to activation  

  • Attend trade shows and other event that may provide targeted marketing opportunities  

  • Proactively research and contact prospects via warm calls, emails, and social platforms such as LinkedIn  

  • Track progress and results in our CRM system  

  • Compile and analyze data to find trends  

  • Handle complaints and negotiations 

  • Collaborate with and learn from industry leaders who are dedicated to your success 

  • Solicit referrals from your network and customer base 


Required Qualifications: 

  • Bachelor’s degree or equivalent in Business or Sales field  

  • 3+ years of B2B sales experience 


Skills and Abilities:  

  • History of quota achievement  

  • Diligent pipeline management skills 

  • Ability to use LinkedIn, HubSpot, ZoomInfo and virtual meeting platforms 

  • Superior communication, networking and relationship building skills  

  • Excellent communication skills – phone, written and listening 

  • Passion for meeting new people and helping businesses grow  

  • Unrelenting drive to understand and meet prospective customer needs  

  • Self-Starter who has a desire to learn, grow and excel  

  • Results driven, innovative, resilient with a desire to win  

  • Interest in becoming a payment processing industry expert 

  • Proactive with ability to multi-task, organize and prioritize work 

  • High level attention to detail 

  • Experience with card not present merchants, high risk verticals and gateway technology is a plus  



  • Flex PTO including 15 days of PTO, 7 holidays and 3 flex days per year 

  • Great culture, awesome people. We have a fun, collaborative work environment  

  • Beautiful office voted #2 coolest office by South Florida Business Journal complete with a Zen Garden and indoor basketball court and ping pong table 

  • Matching 401k 

  • Health Insurance 

  • Employee stock options  

  • Excellent leadership team 

  • Bonus / Commissions  

  • Casual dress attire