The AE Merchant Services will provide expertise and a clear understanding of characteristics of high-quality merchant services prospects in order to develop, acquire, and service relationships. The ideal candidate will maintain a high level of awareness and understanding of existing and new payment processing technologies as well as industry, Bank, and client changes and trends.

About TouchSuite:  

• Great culture with a fast paced, collaborative environment where everyone shares a passion to win 

• Leader in payment processing for over 20 years servicing over 50k business owners nationwide and globally  

• Listed on Inc 500 Fastest Growing Companies in America 

• Low to high-risk payment processing specialists in a variety of industries  

Role:  

The Account Executives (AE’s) at TouchSuite are responsible for presenting proposals and closing new business merchant accounts. AE’s will receive sales qualified leads and connect with C-level management / business owners to gain their trust in our suite of card processing services. Successful representatives will understand individual needs and recommend services that maximize value. The ideal candidate is a self-motivated, high-energy hustler, hungry for customer acquisition, passionate about contributing to top-line revenue growth and a competitive individual who enjoys speaking with people on the phone. 

Responsibilities:  

• Consistently achieve workday profile Key Performance Indicators (KPI’s) 

• Establish rapport, build trust, and close new business deals 

• Identify the needs and challenges of prospective customers in targeted verticals 

• Educate business owners on our solutions so they can save money, streamline operations, and accelerate revenue growth 

• Think strategically to create and deliver value solutions to potential clients understanding trends / best practices 

• Manage the sales cycle from receipt of payment processing statement to activation  

• Attend trade shows and other event that may provide targeted marketing opportunities  

• Proactively research and contact prospects via warm calls, emails, and social platforms such as LinkedIn  

• Track progress and results in our CRM system  

• Compile and analyze data to find trends  

• Handle complaints and negotiations 

• Collaborate with and learn from industry leaders who are dedicated to your success 

• Solicit referrals from your network and customer base 

Required Qualifications: 

• Bachelor’s degree or equivalent in Business or Sales field  

• 3+ years of B2B sales experience 

Skills and Abilities:  

• History of quota achievement  

• Diligent pipeline management skills 

• Ability to use LinkedIn, HubSpot, ZoomInfo and virtual meeting platforms 

• Superior communication, networking and relationship building skills  

• Excellent communication skills – phone, written and listening 

• Passion for meeting new people and helping businesses grow  

• Unrelenting drive to understand and meet prospective customer needs  

• Self-Starter who has a desire to learn, grow and excel  

• Results driven, innovative, resilient with a desire to win  

• Interest in becoming a payment processing industry expert 

• Proactive with ability to multi-task, organize and prioritize work 

• High level attention to detail 

• Experience with card not present merchants, high risk verticals and gateway technology is a plus  

Benefits: 

• Flex PTO including 15 days of PTO, 7 holidays and 3 flex days per year 

• Great culture, awesome people. We have a fun, collaborative work environment  

• Beautiful office voted #2 coolest office by South Florida Business Journal complete with a Zen Garden and indoor basketball court and ping pong table 

• Matching 401k 

• Health Insurance 

• Employee stock options  

• Excellent leadership team 

• Bonus / Commissions  

• Casual dress attire